Network Admin

August 18, 2009

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Re:

Dear Mr(s).___________:

Within desktop support, as well as, serving as a network administrator, I handled a number of technical, maintenance, and support issues for corporate and branch locations at S3 Business Techs.

Specifically, I configured and installed hardware, software, and peripherals — and diagnosed and troubleshot complications pertaining to the local area network (LAN). I worked with virus protection software and utility programs, ensuring that company policies and procedures were followed and that each new feature addressed technological advancements.

Stepping up to the plate, you’ll discover I have applied the bulk of my energies to installing the LAN system at S3 Business Techs in just over 7 months, saving $1.5 million in fines — integrated an EDI system and Ordernet mailboxes. I saved up to $256,000 the first year by implementing a self-help process for end users that eliminated the need for costly technical support on small problems.

Specific relevant IT skills include:

Managed LAN network lifecycles on a Windows platform, from software and hardware applications to equipment layout and technical support

In-depth knowledge of LAN maintenance and troubleshooting, including desktop support, configuration, and workstation issues, from initial problem analysis to final end resolution

Integrate amongst technical support, ensuring multiple tasks and parallel deadlines are met and in line with technological advancements and company growth

Contact me at (937) 542-3987 should you require clarification of my skills or would like to schedule a meeting time for us to discuss this position.

Sincerely,